WORKING WITH ME
TRAINING COURSES & WORKSHOPS
Please read my T&Cs before you start working with kfMarketingUK
The following Terms and Conditions of Service apply to all training courses provided by KfMarketingUK
All work is carried out by KfMarketing on the understanding that the client has agreed to the terms and conditions.
Hi, I'm looking forward to working with you! Below is some information that will help your training go smoothly. Please do take the time to read it.
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Timings
Course sessions will start, and finish, on time. If you are late, the session will still end at the usual time. If in the instance that I am late, I will finish an hour from my start time.
Fees
Payment is required up front for all courses and workshops. Course bookings are non-transferrable (either to other people or from single to multi sessions)
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Training Session Attendance Policy
Training sessions are booked and priced based on the specified number of participants. Additional attendees cannot be added to sessions without prior arrangement and may result in additional charges or rescheduling. If you wish to include extra participants, please contact me at least 48 hours before your session so we can discuss pricing adjustments and ensure we can accommodate the larger group effectively even if it is just one more person. This policy ensures all participants receive the quality of instruction they deserve and allows me to prepare appropriate materials. Should additional participants arrive unexpectedly at a session, I reserve the right to either reschedule the session or apply my group training rates retroactively.​
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Homework
If it’s appropriate I set homework for you to do to in between sessions. This will be sent through via email after the lesson. The homework is part of the learning process so please try to complete it. I do not formally mark homework, but I may review it at the beginning of our next session. I know it's tempting to want immediate feedback on the work you've done but please wait until the next session so we can review it throughouly. I don't review over email.
Cancellation
If we find it necessary to cancel training or a workshop, all participants/students will be notified. If a your session must be cancelled completely, we will give you the opportunity of a refund minus admin fees or will transfer payment to another workshop if there are still spaces available.
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If you need to cancel:
Cancellations must be made at least 48 hours prior to your scheduled session to be eligible for a refund. Cancellations made with less than 48 hours' notice, or failure to attend your scheduled session, will result in forfeiture of the full session fee. We understand that genuine emergencies can occur, and these will be considered on a case-by-case basis with appropriate documentation. Late cancellations and no-shows may be eligible for rescheduling to another slot subject to availability and at our discretion but are not eigible for refunds. This policy ensures fairness to all clients and enables us to manage our schedule effectively. We recommend making contact asap if you have missed a session or you need to cancel so that we can asses any alternative options. ​
Once your course is finished
Once your training sessions are complete, you will have all the skills and resources needed to implement what you've learned independently.
If you would like additional support or guidance, I offer follow-up consultancy sessions at my standard rates £40ph. I prefer not to provide consultancy via email so, although it's tempting, pleasre try not to email with a lot of questions. Face-to-face sessions allow me to give you the comprehensive, focused support that delivers the best results for your business.
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If you need to book a couple more sessions please use the button below to get in touch.
